Terms of service

Terms of Service

Effective Date: 01/02/25

Welcome to Royal Look. By accessing or using our website (https://royallook.uz), you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

  • Royal Look reserves the right to modify these terms at any time.
  • By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
  • Unauthorized use of this website may result in legal action.

2. Products & Orders

  • We strive to provide accurate descriptions and images of all products, but slight variations may occur.
  • Once an order is placed, it cannot be modified or canceled.
  • Product availability is subject to change without notice.
  • We reserve the right to refuse or cancel any order at our sole discretion.

3. Quality & Condition of Products

  • All products sold by Royal Look undergo quality control before shipment.
  • We do not sell used, damaged, or defective products.
  • Upon delivery, the customer is responsible for inspecting the product. If any damage is found, the item must be returned immediately to the delivery driver before acceptance.
  • Once the product is accepted by the customer, Royal Look is no longer responsible for any damages, and no refunds or returns will be granted.

4. Pricing & Payments

  • All prices are listed in UZS (Uzbekistani Som) and may change without prior notice.
  • We accept payments via:
    • Click
    • Payme
    • Visa
    • MIR
  • Royal Look is not responsible for any additional bank charges, currency conversion fees, or transaction processing fees.

5. Shipping & Delivery

  • We offer delivery services to CIS countries (Commonwealth of Independent States).
  • Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.
  • Customers in Tashkent may inspect their order upon delivery before final acceptance.

6. No Returns & No Refunds

  • All sales are final. Once an order is accepted upon delivery, it cannot be returned or refunded.
  • If a product is found damaged or incorrect upon delivery, the customer must immediately return it to the driver before accepting the order.

7. Limitation of Liability

  • Royal Look is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
  • We are not responsible for any damage to the product after it has been delivered and accepted by the customer.

8. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of Royal Look and may not be used without written permission.

9. Governing Law

  • These Terms of Service are governed by the laws of Uzbekistan.
  • Any disputes arising from these terms shall be resolved in the appropriate courts of Uzbekistan.

10. Contact Information

For any questions or concerns, please contact us at:
Email: office.fpt@gmail.com

By making a purchase from Royal Look, you acknowledge and agree to these Terms of Service.